Understanding your customers can be challenging. Asking them to step outside of day-to-day issues can be a real problem. But they can be your greatest source of insights if you know how and what to ask them.
By playing an independent role, we can understand what's important, and what's not important. Where are they heading. How they would like you to help them, and what this could mean for you.
Intensive Marketing uses a range of techniques to help understand the needs of customers. This is done using carefully crafted conversations or well managed customer workshops.
Raise the level of your conversations about you succeed together. Through empathic listening your understanding will improve as well as your perception with key customers. Our approach delivers meaningful, documented, actionable outputs.